Communication is a fundamental skill for an entrepreneur, as they can gain various advantages such
as expressing their ideas, being an influence, connecting with people, among others.
investments, be up to date with technological advances , etc., it is undoubtedly essential.
With that in mind, we made this article with incredible tips to improve your communication skills.
Do you want to know what these skills are? Keep reading and take advantage of applying these techniques in your daily life.
22 techniques to improve communication skills
Communication is a fundamental ability malaysia telegram data at any time in life and is a key point between being an ordinary professional or being able to stand out from the competition .
When we apply this concept to entrepreneurship, we can see that communication skills help in project management , increase productivity and synchrony between different collaborators (who may or may not perform different functions), improve the organizational climate , etc.
Having communication skills offers various benefits to the business, helping in customer service and allowing for a more fluid conversation with collaborators.
So if you are looking to optimize your results as an entrepreneur, you should keep in mind the following 22 communication skills , keep reading!
#1. Become a good listener
Although it may not seem like it, being a good considering that the content creator communicator implies being a good listener and is very important in the conversation because:
- helps you understand other people better;
- allows us to put ourselves in someone else’s shoes;
- build relationships;
- show respect.
So take advantage of opportunities to listen, pay attention and respond. You’ll see! The results can be surprising.
#2. Don’t interrupt or talk along with your interlocutor
Interrupting your interlocutor or speaking lack data while he is doing so is considered disrespectful. Of course, this can happen from time to time, but this situation should be avoided at all costs.
In this sense, it is important to note that when we speak to another person and interrupt them, we give the impression that we care about what they are saying and that, in our opinion, what we have to say is more relevant.
In addition, the act of interrupting the interlocutor indicates that you do not believe in him or are not interested and that, therefore, you want to control the conversation.
#3. Paraphrase your interlocutor’s speech
When overused in a conversation, paraphrasing can be quite dense, but depending on the situation it can be intensely useful.
For example, in a conversation you need to be 100% sure of what your interlocutor is saying, confirming by means of a paraphrase is an excellent idea. Another positive point of this resource is that it shows that you are paying attention to the interlocutor’s speech.
#4. Active listening
You may not know, but there are two ways to listen: passive and active.
Passive listening
This happens when you appear to be having a conversation with someone, but in reality you are only listening to what the other person is saying. In other words, you are not contributing by dialoguing, arguing, responding, etc.
Active listening
Here, your attitude is to respond to the other person based on the content of what your interlocutor is talking about.
As you may have noticed, active listening denotes respect and helps build rapport.
#5. Make eye contact
Many people don’t notice, but they tend to look down or to the side when they are chatting with other people.
This is a huge problem for communication because it shows a lack of trust, respect, or can even be taken as if a lie were being told.
Therefore, do not stop making eye contact. This attitude helps the person with whom the communication flows to identify that you are focused and attentive to the conversation.
#6. Set a goal for the interaction
If the tips up to this point seemed a bit obvious to you, note that this tip goes beyond that perception. That’s because it’s difficult to find a person who defines a goal before starting a dialogue.
#7. Include the interlocutor in the solutions
Just as it is important to show that you are paying attention to the conversation by responding to the interlocutor, it is also recommended to include it in the solution.
For example, instead of saying that you are going to do a certain thing, say “we,” meaning that the two of you will do the action together.
This attitude encourages the person to make a commitment. However, when you give a compliment, do not use the pronoun “we”; praise only the person.
#8. Have respect for yourself and others in delicate situations
It has already been said that respect is an important condition, but when a more delicate matter is on the agenda, it becomes even more necessary.
In that case it is important:
- look into the eyes of the interlocutor;
- listen to his argument, as it is a way of showing that you are considering what he says;
- demonstrate that it is a conversation and not a monologue, that is, both you and he can participate and respond.
It is also important to be firm when expressing an opinion without neglecting to be cordial. It is worth choosing a more empathetic attitude and refraining from an aggressive stance.
#9. Always ask
Asking questions is not boring or tiring. Contrary to popular belief, it is a way to better understand the other person’s position and clarify possible doubts.
Always ask objective and clear questions to confirm what was understood.
When the goal is to clarify an issue, the best thing you can do is structure broader questions such as “why do you think that?”, “how did you come to that conclusion?”.
#10. Pay attention to the tone of voice
One of the biggest problems during communication is the fact that people assume an altered tone of voice when addressing certain topics.
This can happen by raising the volume of the voice, which can demonstrate aggression and a lack of patience, or give the impression that the person is being false or ironic.
It is essential that you always remember that not only the content of the message matters, but it is also relevant to consider the way in which it is delivered.
Another point that deserves attention is body posture, since certain behavioral signals can cause a bad impression on the interlocutor.
When people do not pay attention to these aspects, they end up having serious communication problems with their collaborators, investors and coworkers.
#11. Criticize objectively
As an entrepreneur , it is common to praise your employees, but there are situations that require criticism. When this second moment comes, it is important to be objective.
The purpose of this type of conversation is to criticize inappropriate behavior and not the person themselves.
Therefore, you must be careful with the words you use so as not to indicate that the collaborator is totally unsuitable.
It shows that he has positive and negative points, and that if he works to improve what is necessary, he will be an excellent professional.
Remember that even though personality cannot be modified from one moment to the next, the person can manifest a better posture, more appropriate and open to positive changes.