Learn how to avoid financial default with 6 tips for collecting payments from customers

Financial default is a major problem among companies that aim for healthy growth in the market.

In addition to being a delicate and bureaucratic process, it ends up directly interfering with the company’s image and reputation , which can affect consumer loyalty.

To better understand what financial default is and learn the best ways to deal with this situation , continue reading!

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What is financial default?

Financial default occurs when poland whatsapp number data does not pay a bill on the agreed date , such as shopping bills or credit card statements.

This situation can have negative impacts on the company , affecting cash flow, financial health and the reputation of the parties involved.

Financial default in Brazil

According to data collected by Serasa , in 2023, the total number of Brazilians in default reached 71.1 million , indicating an increase in relation to 2022.

The age groups with the largest how to create your brand entity for seo? of the population with restricted names are, in sequence:

  • From 41 to 60 years old: represents 35.0% of defaulters;
  • From 26 to 40 years old: represents 34.2% of defaulters;
  • Over 60 years old: represents 18.7%.

It is also worth remembering that, in total, default affects 43.35% of the Brazilian population . Of this percentage, according to Serasa:

  • Women account for 50.4% of defaulters;
  • The average debt per person is R$4,948.73;
  • The average total value of each debt is R$1,320.41.

How to define default risk?

Financial default occurs when an be numbers or company fails to meet their financial obligations within the established deadline. The main reasons why a customer fails to pay a debt include :

  • Unemployment;
  • Decrease in income;
  • Financial mismanagement;
  • Unexpected expenses;
  • Major personal problems (divorce, mourning period, etc.).

Keep in mind that you will never really know why a customer does not pay a debt. Therefore, always try to value respect and empathy .

If the debtor is acting in bad faith, remember to stay calm! Seek legal measures to obtain payment, such as a negative rating on Serasa or legal collection.

What are the types of debtors?

According to Serasa, there are four main types of debtors, each with their own characteristics and behaviors . Understanding these differences is important to establish which collection strategies will be most effective and how to avoid bad payers:

The occasional debtor

This customer is usually organized and avoids late payments. However, he becomes delinquent due to specific circumstances . He usually pays as soon as he realizes the debt or when contacted by the company for collection.

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