Online reviews make or break your business as studies show that 89% of people read reviews before purchasing. Therefore, by getting more customer reviews and testimonials, you can increase sales and revenue.

In this post, we’ll show you how to get more positive reviews for your business in a few simple steps.

How to Get More Online Reviews for Your Business

There are many ways to collect customer testimonials and product reviews for your business. WordPress Business One of the things that every business should have is its own Google My Business profile. This will help you rank in the SERPs (Search Engine Results Page), especially if you are targeting a local audience.

Many online guides now give you marketing strategy tips and tricks to get good reviews. This includes word of mouth, refer a friend, email review requests, and much more.

We are here to offer you practical steps you can take to improve your online reputation.

We’ll show you how to actually collect reviews online and not just on review platforms: Google, Amazon, TripAdvisor, and Yelp Reviews. You’ll be able to control how you collect customer reviews and personal recommendations, and you’ll also be able to use this data to improve the customer experience.

The best way to do this is to use WordPress review plugins that allow you to collect online reviews in just a few clicks.

First, we’ll show you how to create a smart review form so that existing customers can fill out their ratings and reviews.

Next, we’ll also show you how to target customers to get them to leave reviews. WordPress Business We’ll use 3 tools to do this: WPForms, OptinMonster, and TrustPulse. Both of them are really powerful in helping you target users at the right time and place to encourage them to leave you a review.

You can follow these steps one by one:

• WPForms: Create a Smart Review Form
• OptinMonster: Optimize review responses by targeting individual users
• TrustPulse: Maximizing reviews for a broader audience

If you want to display reviews on your site from third-party review sites like Google, Zomato, Facebook Page, and Yelp, then you can sync your website with the platform using WP Business Reviews .

This plugin understands how important good reviews are for local businesses, e-commerce, and small businesses. You can filter by stars and hide unfair negative reviews. You can rate each review and connect with customers who leave bad reviews to resolve the issue behind the scenes without making it public.

This way, you will have complete control over your online reputation.

You’ll want to jump over to this guide: How to chile phone number library Embed Google Reviews on Your Site to Increase Conversions .

With that out of the way, let’s get started!

Create a Review Form with WPForms

First, you’ll need to find a form builder plugin that allows you to create feedback forms with ease.

We recommend using WPForms .

WPForms is the best form  7+ best wordpress affiliate plugins comparison (2024) builder for WordPress sites. It offers a ton of powerful features that allow you to create any type of form, including a review/testimonial form.

The plugin comes with a collection of over 1,200 form templates for all purposes, such as contact forms, registration forms, testimonial forms, and review forms. So, you can get started without touching a line of code.

With its drag and drop feature, you can easily add and remove required fields in your review form. You can add fields that allow your users to enter the content of their reviews and also add ratings.

What really stands out is its conditional logic feature. It allows you to ask follow-up questions based on the user’s rating. For example, if their rating is less than 3 stars, you can ask them what went wrong, but if their rating is 5 stars, you can ask them what they found good about your product/service.

Additionally, WPForms allows you to send automated email notifications to your team members and your clients. For example, every time a user submits a review form on your site, you can send an email to the admin. And, you can send a follow-up email to the user to thank them for their honest feedback.

Every form you create with WPForms is 100% responsive, meaning it works well on any mobile device. Plus, you can prevent bots and hackers from submitting reviews to your site with its built-in spam protection feature.

WPForms has both a free and paid version so everyone australian businesses directory from bloggers and small businesses to large enterprises can find a plan that’s right for them.

Now, let’s create a user review form in WordPress using WPForms.

Step 1: Install and Activate WPForms

To create a review form, you need to sign up for a WPForms account .

There is also a lite version available for free in the WordPress repository. But, you will have to upgrade to the premium version to get advanced features and extensions.

After registering, you will find the download file and license key in the Downloads tab of your account.

Now, you need to install the plugin on your WordPress site. If you want more details, you can check out our guide on how to install a WordPress plugin .

Once you install and activate WPForms, you need to enter the license key in the WPForms » Settings tab .

Click the Check button and you are all set to create a review form.

Step 2: Create a custom evaluation form

WPForms makes it super easy to create a review form in under 5 minutes. All you have to do is navigate to the WPForms » Add New tab from your admin dashboard. You will then see the library of form templates in a popup window.

You can search for a suitable template like User Feedback Form or Testimonial Form.

For this tutorial we are going to use the User Feedback Form . It comes with all the form fields needed to collect reviews.

Select a template by clicking the Use Template button . This will launch the drag and drop form builder.

If you want to add more fields, you can drag and drop them from the left panel. For example, you can add the Rating field to make your form more interactive.

You can edit any form field by simply clicking on it and you will see the field settings open on the left. For the Rating field , you will be able to change the field label, description, and more.